This DroneNook privacy policy explains how the DroneNook website handles personal information connected with product inquiries. DroneNook operates this website as an independent business contact in Shenzhen, China. For privacy questions or requests, email support@dronenook.com.
Last updated: October 4, 2026
On This Page
- Information We Collect
- How We Use Inquiry Data
- Who Receives Information
- Retention, Choices and Rights
- Cookies and Optional Services
- Changes and Contact
Information We Collect
When you send an inquiry, we may collect the name, company or organization, email address, destination country or region, product requirements, optional phone or WhatsApp number, and any parts list, drawing or image you choose to upload. The website may also record server and security logs, including IP address, browser type, requested pages, date and time, and events used to identify spam or abuse.
How We Use Inquiry Data
DroneNook inquiry data is used to review product references, clarify quantities or specifications, coordinate with relevant suppliers, prepare or discuss a quotation, respond to questions, maintain records, and protect the website. Sending an inquiry does not subscribe you to marketing messages and does not place an order.
Who Receives Information
Authorized personnel and service providers supporting hosting, form processing, email delivery, security, backups and website administration may process the information needed for those services. Relevant product details, quantities and destination information may be shared with suppliers when necessary to evaluate the request. We aim to limit the personal information shared and do not sell inquiry information.
Retention, Choices and Rights
Initial inquiries, attachments and related correspondence are kept for as long as reasonably needed to manage the request, protect the website, maintain appropriate business records and meet applicable obligations. The period may depend on whether the inquiry leads to a quotation or transaction.
Depending on applicable law, you may request access to, correction of or deletion of DroneNook personal information. The DroneNook data contact is support@dronenook.com. Requests may be limited where information must be retained for legal, security or recordkeeping reasons.
Cookies and Optional Services
DroneNook cookies may include essential cookies used for website operation, security and administrative sessions. Optional analytics or embedded third-party services may set additional cookies only when those services are enabled. Browser settings can be used to restrict or remove cookies, although some website functions may then operate differently.
Changes and Contact
This DroneNook privacy notice may be updated when the website, inquiry process or service providers change. The current date will be shown above. For questions about this notice or an inquiry, contact DroneNook.